Overview

This Sales Policy governs all purchases made through the XQMI website. By placing an order, you agree to the terms and conditions outlined below. This policy is designed to ensure transparency, fairness, and a secure shopping experience for all customers.

Product Information

XQMI make every effort to display product descriptions, images, specifications, and pricing as accurately as possible. However, slight variations in color, appearance, or packaging may occur due to screen settings, manufacturing updates, or product improvements.

XQMI reserves the right to update product information at any time without prior notice.

Pricing & Currency

All prices displayed on our website are shown in the selected currency at checkout. Prices may change without notice due to market conditions, promotions, or operational adjustments.

XQMI is not responsible for pricing errors. In the event of an incorrect price, we reserve the right to cancel or refuse any order placed at the incorrect price and issue a full refund if payment has been processed.

Order Acceptance

Placing an order does not constitute acceptance. An order is considered accepted only after payment has been successfully processed and an order confirmation email has been sent.

XQMI reserves the right to refuse or cancel orders for reasons including but not limited to:

• Product availability issues

• Suspected fraud or unauthorized transactions

• Inaccurate billing or shipping information

Payment Methods

We accept major credit and debit cards as well as other payment methods displayed at checkout. All transactions are processed through secure, encrypted payment gateways.

XQMI does not store full payment card details on its servers.

Taxes & Duties

In accordance with the shipping policy established by XQMI, we offer a real-time free shipping and tax-inclusive sales strategy. For regions where real-time free shipping and tax-inclusive service is available, we provide free shipping and cover all taxes; there are no additional fees beyond the purchase price. Customers in regions or countries where this service is not available should consult our online customer service representatives before placing an order.

Shipping & Delivery

Shipping times are estimates and may vary based on destination, carrier, and external factors. XQMI is not responsible for delays caused by customs clearance, weather conditions, or carrier disruptions.

Risk of loss and title for purchased products pass to the customer upon delivery to the carrier.

Order Changes & Cancellations

Orders may be modified or canceled within 12 hours of placement, provided the order has not been processed or shipped. Once an order has shipped, changes or cancellations are no longer possible and must follow our Return Policy.

Promotions & Discounts

Promotional offers, discount codes, and special pricing are subject to specific terms and may be modified or discontinued at any time. Discounts cannot be combined unless explicitly stated.

XQMI reserves the right to cancel promotions in cases of misuse or fraud.

Pre-Orders & Backorders

For pre-order or backorder items, estimated shipping dates are provided for reference only and are subject to change. Payment may be collected at the time of order placement.

Returns & Refunds

Returns and refunds are governed by our separate Rückgaberichtlinien and Rückerstattungsrichtlinie, which form part of this Sales Policy. Customers are encouraged to review these policies before making a purchase.

Limitation of Liability

To the fullest extent permitted by law, XQMI shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of our products.

Governing Law

This Sales Policy shall be governed by and interpreted in accordance with applicable laws of the jurisdiction in which XQMI operates, without regard to conflict of law principles.

Policy Updates

XQMI reserves the right to modify or update this Sales Policy at any time. Changes will take effect immediately upon posting on our website.

Contact Information

For questions related to this Sales Policy or your order, please contact us at:
Email: kristy@xqmi.com  biz@xqmi.com